After years of wanting to see what the hype of Urban Decay Naked palettes was all about, I could never bring myself to purchase one for full price. Honestly, I always wear the same boring neutral shades of shadow and I wasn’t about to shell out over $50 for an eyeshadow palette. Do you know how many diapers that can buy? Oh, right… back to the palettes. I finally bit the bullet when I found the Naked Smoky palette which had been previously discontinued for half price. Do I ever wear a smoky eye? Nope. Was I going to buy it? Yep. Girl logic.
I was so excited to finally get my palette in the mail, tore open the packaging, and opened the prettiest box of makeup I had ever seen. The packaging didn’t disappoint and there was a helpful tutorial inside the box. Score! Perfect for a smoky eye newbie like me. I whipped out the little tutorial card and went to work. Added the shade Password and moved on to the shimmery dark gray shade of Armor. Wait… Armop? What the heck is Armop? Seriously? Now, even though this is my first Urban Decay palette I KNOW shades should not be misspelled. That is a perfect sign of a dupe. Did Sephora ship a dupe?! Ugh. You. Are. Kidding. The color also didn’t seem to be terribly pigmented. So, I packed up the palette and called all local Sephoras. They weren’t even aware that Urban Decay had brought the palette back at half price. An email to Sephora customer service was in order.
To my surprise they responded in less than 24 hours and told me they would send a new palette out as soon as possible. I received a follow-up email after the new palette had been shipped instructing me to ship the defective palette back to Sephora. New palette arrived, I shipped the old one back, and my problem was solved.
I still can’t help but wonder if Sephora shipped a lot of these misspelled palettes. Did they somehow receive a bad shipment? Let me know if you happened to receive a misspelled palette!